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Selling Scotland – The Marketer’s Guide to Tourism

Makin - Marketing Advice

Scotland has always been a popular tourist destination with its stunning landscapes, rich history, and vibrant culture. 

From the bustling streets of EDINBURGH to the rugged hills of the Highlands, Scotland has something to offer every kind of traveller. 

However, with so many options available, it can be challenging for marketers to create a successful tourism campaign that genuinely captures the essence of this beautiful country. 

In this guide, we will explore the key factors every marketer should consider when promoting Scotland as a tourist destination.

Let’s begin by understanding the tourism industry in Scotland and the different types of tourists you can target.

Understanding Scotland’s Tourism Industry

The tourism industry significantly contributes to Scotland’s economy, generating billions in revenue annually. According to VisitScotland, the country’s national tourism organisation, Scotland welcomed over 15 million visitors in 2019, with visitors spending over £6 billion during their stay.

Scotland’s tourism industry is diverse, with visitors from all over the world. Most tourists come from the United Kingdom, North America, Europe, and Asia. Visitors come to Scotland for various reasons, including history, culture, natural beauty, and outdoor activities.

Understanding the different types of tourists visiting Scotland is essential to create a successful marketing campaign. For example, some visitors may be interested in the country’s rich history and culture, while others may be more interested in outdoor activities such as hiking and cycling. Identifying your target audience is crucial for creating a campaign that resonates with your ideal customer.

Targeting Your Ideal Tourist

Once you have identified your target audience, it’s time to create a campaign that appeals to their interests and needs. For example, if your target audience is interested in history and culture, you could create content highlighting Scotland’s famous castles, museums, and historic sites. On the other hand, if your target audience is interested in outdoor activities, you could create content that showcases Scotland’s beautiful national parks, hiking trails, and cycling routes.

It’s also important to consider the different types of travellers that visit Scotland. For example, some visitors may be backpackers on a budget, while others may be luxury travellers looking for a high-end experience. Understanding the different types of travellers and their needs can help you create a campaign that appeals to everyone.

Remember that Scotland is a year-round destination, offering unique experiences each season. Summer is the peak tourist season, with visitors flocking to Scotland’s festivals and outdoor events. However, winter can also be a popular time to visit, with visitors enjoying Scotland’s ski resorts and festive holiday markets.

Creating a Strong Brand Identity

A strong brand identity is essential for any successful marketing campaign. Your brand should capture the essence of Scotland and appeal to your target audience. 

Your brand should also be consistent across all marketing channels, including social media, website, and print materials.

Consider the colours, fonts, and imagery that best represent Scotland when creating your brand identity. For example, Scotland is known for its stunning landscapes, so incorporating images of mountains, lochs, and rolling hills into your branding could be a good choice.

Ensure that your brand identity is authentic and reflects the true spirit of Scotland. Visitors come to Scotland for its unique culture and heritage, so your brand must reflect these values.

Building a Comprehensive Marketing Strategy

A comprehensive marketing strategy is crucial for any successful tourism campaign. Your marketing strategy should include various tactics, including social media, email marketing, influencer marketing, and more.

One effective marketing tactic is to partner with other businesses and organisations in Scotland. Collaborating with local companies can expand your reach and offer visitors a comprehensive experience. For example, if you promote outdoor activities, you could partner with local outfitters and adventure tour companies to provide visitors with a complete adventure experience.

Another effective marketing tactic is to create content that appeals to your target audience. This could include blog posts, videos, and social media posts. Creating high-quality content that resonates with your target audience can build trust and establish your brand as an authority in the tourism industry.

Maximising Social Media for Promotion

Social media is a powerful tool for promoting Scotland as a tourist destination. Platforms like Facebook, Instagram, and Twitter allow you to connect with potential customers and showcase Scotland’s best.

Creating high-quality content that resonates with your audience is essential to maximise your social media marketing. This could include stunning photos of Scotland’s landscapes, videos showcasing its unique culture and heritage, and engaging captions encouraging visitors to explore and experience Scotland for themselves.

Engaging with your followers and promptly responding to comments and messages is also important. By building a strong social media presence, you can create a loyal following and establish your brand as a trusted authority in the tourism industry.

Using Influencer Marketing to Your Advantage

Influencer marketing is a popular tactic for promoting tourism destinations. By partnering with influencers, you can reach a wider audience and tap into their followers’ trust and loyalty. 

When selecting influencers, choosing individuals who align with your brand values and appeal to your target audience is essential. You can also track the success of your influencer marketing campaigns by measuring engagement rates, click-through rates, and other metrics.

Collaborating with Local Businesses and Organisations

Collaborating with local businesses and organisations effectively expands your reach and offers visitors a comprehensive experience. By partnering with local businesses, you can create packages that offer visitors a complete adventure experience, such as guided tours, outdoor activities, and more.

Engaging with local tourism organisations, such as VisitScotland, is also important to promote Scotland as a tourist destination. By working together, you can create a unified message that showcases the best of Scotland and attracts more visitors to the country.

Measuring Success and Adjusting Your Approach

Finally, it’s essential to measure the success of your marketing campaigns and adjust your approach accordingly. Include tracking website traffic, engagement rates on social media, and other metrics that indicate the effectiveness of your campaigns. By analysing the data and adjusting as needed, you can ensure your marketing campaigns are constantly improving and reaching their full potential.

A Must-visit Destination

Promoting Scotland as a tourist destination is a challenging but rewarding task. By understanding the tourism industry, identifying your target audience, creating a solid brand identity, and building a comprehensive marketing strategy, you can attract more visitors to Scotland and establish your brand as a trusted authority in the tourism industry.

Remember always to measure the success of your campaigns and adjust your approach as needed. With the right strategy and tactics, you can create a successful tourism campaign that showcases the best that Scotland has to offer.

Use this guide as a starting point to create a campaign that resonates with your ideal customer and effectively sells Scotland as a must-visit destination. 

Please contact us if you would like more advice or would like to learn what Makin can do to help you promnote your tourism-based business, event or location.

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